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Privacy Policy

Your privacy is important to us. This policy explains how RexSync collects, uses, and protects your information.

Last updated: July 2025

Overview

RexSync is committed to protecting your privacy and ensuring transparency about our data practices. As a Composer package repository management service, we handle your development data with the highest security standards. This privacy policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

We collect various types of information to provide our services:

Waitlist and Account Information

  • Email addresses entered in our waitlist forms
  • Company name (if provided during signup)
  • Language preference for communications
  • Date and time of waitlist registration
  • IP address (anonymized for analytics purposes)

Technical Information

  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system information
  • Referrer URL (what website referred you to us)
  • Pages visited on our website

Cookies and Tracking

  • Functional cookies for website functionality
  • Preference cookies for language and region settings
  • Analytics cookies (only with your consent)
  • No third-party advertising cookies
  • Session cookies for security purposes

How We Use Your Information

Your data is used for the following purposes:

Waitlist Management

  • Sending updates about RexSync launch and availability
  • Providing early access and special pricing offers
  • Communicating about new features and service updates
  • Sending welcome messages and onboarding information

Service Improvement

  • Analyzing website usage to improve user experience
  • Identifying popular features and usage patterns
  • Optimizing our website performance
  • Developing new features based on user feedback

Communication

  • Responding to customer inquiries and support requests
  • Sending important service announcements
  • Providing technical support and assistance
  • Sharing relevant industry news and updates

Data Security and Storage

We protect your data with industry-standard security measures:

Technical Security Measures

  • SSL/TLS encryption for all data transmission
  • Secure data centers with 24/7 monitoring
  • Regular security audits and penetration testing
  • Multi-factor authentication for team access
  • Automated backups with encryption

Data Storage

  • Waitlist data stored in EU data centers
  • Data retained until you unsubscribe or request deletion
  • Analytics data anonymized after 26 months
  • No storage of payment data (processed by third parties)
  • Regular archival and secure deletion of old data

Cookies and Tracking Technologies

We use different types of cookies to improve our service:

Essential Cookies

  • Session cookies for website functionality
  • Security cookies for CSRF protection
  • Language preference cookies (rexsync_language)
  • Cookie consent preferences
  • These cookies are necessary and cannot be disabled

Analytics Cookies (Optional)

  • Google Analytics 4 for website statistics
  • Page views and user sessions
  • Demographic information (anonymized)
  • Conversion tracking for waitlist signups
  • Can be disabled through cookie preferences

Preference Cookies

  • Language preference (Dutch/English)
  • Regional settings
  • UI preferences and theme settings
  • Previously filled form data
  • These cookies enhance your user experience

International Data Transfers

Information about how we process data internationally:

EU Data Processing

  • Primary data storage in EU data centers
  • GDPR compliant data processing
  • Adequacy decisions for international transfers
  • Standard Contractual Clauses where applicable
  • Right to data portability within EU

Service Providers

  • Google Analytics (US) - Privacy Shield certified
  • Email service providers within EU
  • CDN services with EU endpoints
  • All service providers have adequate security measures
  • Data Processing Agreements with all external parties

Your Rights and Control

You have full control over your personal data:

GDPR Rights (EU Residents)

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with supervisory authority

How to Exercise Your Rights

  • Email us at [email protected] for data requests
  • Use the 'unsubscribe' link in our emails
  • Modify cookie preferences through our cookie banner
  • Request data export in machine-readable format
  • We respond to all requests within 30 days

Your Rights and Controls

Data Access & Portability

You can request a copy of your personal data and export your data in a machine-readable format. For waitlist members, we can provide your email address, signup date, and preferences.

Data Deletion

You can delete your account and all associated data permanently. This action is irreversible and will remove all your waitlist information and preferences. Email us at [email protected] to request deletion.

Cookie Preferences

Manage your cookie preferences and opt-out of non-essential tracking through our cookie consent banner. You can disable analytics cookies while keeping functional cookies active.

Communication Preferences

Control what emails you receive from us, including product updates, security notifications, and marketing communications. Use the unsubscribe link in any email or contact us directly.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

GDPR & International Compliance

RexSync complies with GDPR, CCPA, and other international privacy regulations. We process personal data lawfully, fairly, and transparently. For EU residents, we provide enhanced data protection rights including the right to rectification, erasure, and data portability.

GDPR CompliantSOC 2 CertifiedISO 27001

© 2025 RexSync. All rights reserved.

This privacy policy is effective as of July 2025 and may be updated periodically.